tig88 Privacy Policy
Your privacy matters. This policy explains exactly what personal data tig88 collects, why we collect it, how we protect it, and the rights you hold over your own information.
Introduction
This Privacy Policy ("Policy") describes how tig88 ("we", "us", "our") collects, uses, stores, shares, and protects personal data provided by users ("you", "your") of the tig88 platform accessible at tig88.bio (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy applies to all users of the Platform, including registered account holders and unregistered visitors. It covers personal data collected through direct interactions (such as account registration and deposits), automated technologies (such as cookies and session logs), and third-party payment providers (such as bKash and Nagad) when those providers share data with us in connection with transactions on the Platform.
What Data We Collect
tig88 collects the following categories of personal data across different stages of your interaction with the Platform.
How We Use Your Data
tig88 uses personal data strictly for the purposes set out below. We do not use personal data for purposes that are incompatible with the original reason it was collected without first obtaining your explicit consent.
🎯Platform Operations
- Creating and managing your account, verifying your identity, and enabling you to access games and services.
- Processing deposits and withdrawals, reconciling transactions, and maintaining accurate financial records for your account.
- Delivering customer support, responding to queries, and resolving account issues or complaints.
- Sending service communications including security alerts, account notices, and updates to these policies where required.
🔒Compliance and Security
- Fulfilling our legal and regulatory obligations, including anti-money laundering checks, responsible gaming monitoring, and age verification requirements.
- Detecting and preventing fraud, account takeover attempts, multiple-account abuse, and other prohibited activities on the Platform.
- Maintaining audit logs and records required for internal governance, dispute resolution, and compliance reporting.
Legal Basis for Processing
tig88 processes personal data on one or more of the following legal bases, depending on the specific purpose for which data is processed.
📜Applicable Legal Bases
- Contractual necessity — processing required to perform the contract between tig88 and you as a registered user (e.g. processing your deposits and withdrawals, operating your account).
- Legitimate interests — processing necessary for tig88's legitimate business interests such as fraud prevention, platform security, and improving service quality, provided those interests are not overridden by your fundamental rights.
- Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering legislation and responsible gaming requirements.
- Consent — where we rely on consent as the legal basis (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting [email protected].
Sharing Your Data
tig88 does not sell, rent, or trade your personal data to third parties for marketing purposes. We share your data only in the specific circumstances set out below, and only to the minimum extent necessary for the stated purpose.
🤝Circumstances in Which We May Share Data
- Payment processors — bKash, Nagad, Rocket, Upay, and banking partners receive only the minimum financial data required to process your transaction.
- Game providers — certified game studios such as Pragmatic Play, Evolution Gaming, Ezugi, and NetEnt receive session identifiers required to deliver their games on the Platform; they do not receive your identity or payment data.
- Identity verification services — third-party KYC providers may process your identity documents and biometric data for the sole purpose of age and identity verification as required by our responsible gaming obligations.
- Law enforcement and regulators — we may disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are legally required to do so or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of tig88, our users, or others.
Cookies and Tracking Technologies
tig88 uses cookies and similar session-tracking technologies to operate the Platform, maintain your logged-in state, and collect aggregate anonymised usage data to improve performance. Cookies are small text files stored on your device by your browser when you visit the Platform.
We do not use third-party advertising cookies or cross-site tracking technologies. You may control cookie behaviour through your browser settings; however, disabling essential cookies may affect Platform functionality, including your ability to stay logged in and access games.
🍪Types of Cookies We Use
- Essential cookies — required for the Platform to function correctly. These include session authentication tokens that keep you logged in during your visit. Without these, you cannot access games or manage your account.
- Performance cookies — anonymised data about how users interact with the Platform (pages visited, time on page, errors encountered) used to identify and fix usability issues.
- Preference cookies — store your in-Platform preferences such as language selection and display settings so you do not need to re-enter them on each visit.
Data Retention
tig88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data, transaction records, and KYC documentation are retained for a minimum period after account closure to comply with financial record-keeping and anti-money laundering obligations. Technical and session logs are retained for a shorter period consistent with their operational purpose.
When personal data is no longer required for any legitimate purpose and no legal obligation requires its continued retention, tig88 will securely delete or anonymise it. You may request confirmation of the retention periods applicable to your specific data by contacting [email protected].
Data Security
tig88 employs industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and the Platform is encrypted using SSL (Secure Sockets Layer) technology. Account access is protected by password-based authentication, and sensitive account actions may trigger additional verification steps.
While tig88 takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for taking appropriate steps to secure the device you use to access the Platform. If you believe your account has been compromised, contact us immediately at [email protected].
Your Rights Over Your Data
As a user of the Platform, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected].
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Right of Access
You may request a copy of the personal data tig88 holds about you, including information on how it is being used and with whom it has been shared.
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Right to Rectification
You may request that we correct any inaccurate or incomplete personal data held about you. We will action accurate correction requests promptly.
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Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, you withdraw consent, or processing is unlawful — subject to legal retention obligations that override this right.
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Right to Restrict Processing
You may ask us to pause processing of your personal data in certain circumstances, for example while the accuracy of data you have contested is being verified.
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Right to Data Portability
Where processing is based on consent or contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another provider.
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Right to Object
You may object to processing of your personal data where we rely on legitimate interests as the legal basis, including profiling. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Payments and Financial Data
All financial transactions on the Platform are processed in Bangladeshi Taka (৳). When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a supported bank transfer, the relevant payment provider will process your transaction according to their own privacy policy and data handling practices. tig88 receives only the minimum transaction data needed to reconcile your account balance — we do not store full mobile wallet credentials or bank account numbers on our servers.
Transaction data is retained in accordance with our data retention practices and applicable financial record-keeping laws. If you have questions about how your payment provider handles your data, you should consult their respective privacy policies directly. tig88 is not responsible for the data practices of independent payment providers.
Children and Minors
The Platform is strictly intended for adults aged 21 and above. tig88 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data from our records. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
Changes to This Privacy Policy
tig88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform services. When material changes are made, we will update the "Last updated" date at the top of this Policy and, where practicable, notify registered users through an in-Platform notice or communication to the contact details associated with their account.
Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how tig88 protects your personal data. The current version of this Policy is always available at tig88.bio/privacy-policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data tig88 holds about you, please contact our support team.
Email Support
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